Support
How can we help?
Guides, answers and the quickest way to reach us about AVATAR LIVE and Avatar Exporter.
Guides and answers
Open the full user guide(opens in a new tab)1. Getting started
Requirements, installation, activation and your first stream.
Read the guide(opens in a new tab)2. Exporting your avatar
Install the Exporter in Unity and create a .vavatar file.
Read the guide(opens in a new tab)12. Troubleshooting
Fixes for startup, webcam, microphone and output problems, plus FAQ.
Read the guide(opens in a new tab)13. Editions · License · Notices
Basic and Pro, upgrades, trials and moving to another PC.
Read the guide(opens in a new tab)
Contact us
Product questions
Send a DM to our X account, a message through our BOOTH shop, or an email.
Payments & refunds
Payments are processed by BOOTH (pixiv Inc.). For payment and refund questions, please contact BOOTH directly.
Bug reports
In AVATAR LIVE, go to Settings › Diagnostics and send an error report. Nothing is sent until you click Send.
AVATAR LIVE system requirements
- Operating system
- Windows 10 / 11 (64-bit)
- Graphics
- GPU with DirectX 11 support
- Webcam
- A regular color webcam
- Microphone
- For lip sync (optional)
- Internet
- Needed for activation and license checks
- Avatar
- The Unity project of your VRChat avatar (Unity 2022.3.22f1)